• We are happy to offer a full refund or exchange within 14 days of delivery of your item.
• If you are not happy with an item purchased online, (*Unhappy with an item for reasons of colour misrepresentation, size misrepresentation or advertising fault/error) please contact us immediately at info@otherhalfjewellers.com.au for instructions on returning or exchanging your item.
• To return an item, it must be unworn, undamaged, unaltered and in its original packaging.
• Upon packing each item, they are thoroughly inspected and documented, upon receiving your item, we encourage you to also do the same.

*All advertisement is true colour with no colour editing.

Items will take 2-3 business days to process and 7-10 business days for shipping.

*Please note that shipping may take longer during holiday periods, but our team will be in contact with you if this is the case.*