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Jewellery For Lovers
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FREQUENTLY ASKED QUESTIONS
Your Questions Answered
Frequently asked questions
General
Do your stones have inclusions?
All natural stones have some inclusions as they are not created in a lab, more info can be found in the product information on the product description page. Please see the table below for help understanding stone grading.
How do I care for my jewellery?
How do I properly clean my jewellery?
How long do I have to return an item?
What if I change my mind?
Are your rings available in other metals? I.e. white gold/ platinum, rose gold.
Do you have any other sapphire colours?
Do you ship outside Australia?
Do you offer insured shipping?
Are your sapphires natural?
How do I determine my ring size?
Do you do custom designs?
Do you have wedding bands?
Can I view the ring in person?
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